Council Launches One-Year Pilot to Enhance Lifeline Support

Written on 05/07/2024

Neath Port Talbot Council has announced the rollout of a one-year pilot programme for a 24/7 mobile response service designed to enhance the support available to users of its Lifeline service. This innovative programme ensures that Lifeline service users facing non-medical crisis situations, such as a non-injurious fall, have prompt access to trained responders who can provide quick assistance within their own homes.